Introducing RAMS
The ReNew Asset Management System (RAMS) is a generational leap in equipment management for healthcare organizations by using intelligent automations and lifecycle management. Using real-time service updates, automated service reminders, digital job history, and more, RAMS enhances your operational efficiency while also lowering the cost of your equipment ownership and reducing liability risks.
SAVING THE LIVES OF LIFE SAVING EQUIPMENT
Need a PM (Preventive Maintenance), service, or equipment repair? ReNew Biomedical offers fast troubleshooting, repairs, and regular scheduled equipment maintenance. We are a full-service medical repair depot with military-trained and factory-trained biomedical technicians. ReNew has all the relevant certifications and qualifications, including being ISO 13485:2016 Certified. This means our business operations and procedures have exceeded the International Organization for Standardization’s guidelines for growth, quality practices, and customer satisfaction.
Our Offerings Include:
- Personal support for your staff, reducing your labor and training costs
- Annual Preventive Maintenance (PM)
- On-Site Service via our traveling depots that service the country
- Access to our asset management portal, which allows you to track multiple outposts, regulate hundreds of units, schedule maintenance, track work orders, and much more
- Free unit evaluation/estimate, and free return shipping after repairs
- Each unit is serviced by a certified biomedical technician to ensure each unit meets factory and FDA specifications
- Service includes documentation that satisfies regulatory reporting requirements
- Access to our replacement part inventory
- Asset Management and Inventory Counts
EQUIPMENT WE SERVICE
A SERVICE CONTRACT COVERS:
- Annual Preventative Maintenance (PM)
- Full coverage on all parts and labor for repairs/maintenance
- Full Biomed report with every service, repair or PM
- Rental unit for each unit sent in for service, repair or PM
- Phone Support
- Complimentary cleaning of each unit upon return
- Free return shipping on all service, repairs or PMs
PREVENTATIVE MAINTENANCE (PM) COVERS:
- Diagnostic check of device’s CPU
- Test power supply and all parameters (if applicable)
- Test system’s internal clock
- Operational check of all system functions per OEM specifications
- Full Biomed report with every PM
- Phone support
- Complimentary cleaning of each unit upon return
- Free return shipping on all PMs
FREE EVALUATION
When you ship us your unit, we provide a complete, free evaluation before any work is done.
QUICK ESTIMATE
Upon receipt of your equipment, we email a quote for your approval.
CERTIFIED REPAIR
Inspected, tested, and repaired with FREE returns.
ON-SITE SERVICE
Our on-site technicians work PMs and electrical safety tests. While on-site, we offer free unit diagnosis.
DEPOT
Our depot repair is the best in the business. We back up our work with a 1-year repair warranty on anything that comes through our doors. We’re fast, reliable, and confident in our work. Everything sent in for repair is inspected, tested, and ensured to be up to manufacturer specifications/standards. We also offer Asset Management and Inventory Counts, to help you track and schedule your annual maintenance. Best of all, everything ships back to you FREE.
ON-SITE SERVICE
Need someone to come on-site to your location? No problem! We’re here to help with that. We can come on site to take care of equipment needs, annual preventative maintenance, and electrical safety tests. While performing these services, we will also notify and diagnose any equipment issues free of charge.
TRAINING ACADEMY
The ReNew Training Academy is aimed at training biomedical equipment technicians to handle the growing needs of the medical equipment industry. Biomedical technicians are in high demand across the country, especially in West Tennessee. The Training Academy is an official partner with AAMI, the standard for HTM credentials, and the Federal Department of Labor.
