Physio Control / Stryker Lifepak 500 AED Service and Repairs

The rugged Physio-Control LIFEPAK 500 Biphasic AED is one of the most popular and most deployed AEDs ever made! Most EMS agencies in the United States rely on Physio-Control for pre-hospital defibrillation equipment. Like all AEDs, this one talks you through the rescue, but this unit also has an LCD display so you can read the instructional text prompts if background noise prevents you from hearing them. The device uses Physio-Control’s escalating biphasic electrical waveform. This means the AED will escalate its energy output if the patient’s situation demands it. The AED tests itself regularly and the readiness indicator displays the machine’s status. You don’t have to turn the AED “on” or do anything else to know if it’s ready-to-use.

ReNew Biomedical offers reliable and expert service for the Physio Control/Stryker LIFEPAK 500. When sending in your AED for service, please include any related accessories tied to the reported issue (e.g. pads or batteries) to help us fully diagnose and resolve the problem.

Need parts, disposables, or accessories? Visit our trusted parts and accessories partner for compatible components.

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • On-Site PMs
  • End-of-Life

Possible Repair or Service Needs

Issues with charging
Issues with powering on
Failed self test
Pads not detected or registering
Issues with delivering charge (shocking low or not shocking)
Beeping
Power button not working
Unit failed

Preventative Maintenance for the LIFEPAK 500

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of device functions to OEM specifications
  • Complimentary device cleaning
  • Inspect for cosmetic damage
  • Confirm successful self-test completion
  • Run full rescue procedure simulation
  • Application of inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Care Instructions

Proper storage in climate climate-controlled area

Putting a case on the unit

Use only fingers to press buttons (not ink pens)

Be gentle with older units