Physio-Control Lifepak 20E Service and Repairs

Keep your LIFEPAK 20e Defibrillator Monitor operating safely and reliably with annual Preventative Maintenance service. Certified biomedical technicians follow OEM-compliant service protocols to calibrate, test, and verify your equipment meets OEM specs for safety and performance.

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • Repair
  • On-Site PMs
  • End-of-Life
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POSSIBLE REPAIR OR SERVICE NEEDS

Software incompatibility issues (select models)
ECG Faults
Chipped corners
Cracked casing
Power module going bad
Error codes (i.e. 1C12, 1C13, 5011, etc)
Corrupted software
White screen on display/display issues
AC mains light (green light on unit)
Recasing
SP02 faults
Other miscellaneous issues

Preventative Maintenance for the Physio-Control Lifepak 20E

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of device functions to OEM specifications
  • Complimentary device cleaning
  • Calibrate using the service menu
  • Perform service menu tests
  • Test voice and tone
  • Clear service log and memory
  • Inspect and test accessories
  • Application of the inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Care Instructions

Proper storage in climate climate-controlled area

Putting case on the unit

Use only fingers to press buttons (not ink pens)

Be gentle with older units