Physio-Control Lifepak 15

We’re proud to offer one-time service, warrantied repairs, annual service contracts, or simple function tests for your Lifepak 15 defibrillator. Read below for the Lifepak 15 service manual, common issues, or more information about the different service levels. To purchase disposables, parts, or accessories for your Lifepak 15 defibrillator, visit our parts and accessories partner.

When sending in your unit for service, please include any relevant accessories associated with the reported issue (e.g., BP hoses and cuffs for NIBP issues, ECG cables and leads for ECG monitoring concerns, etc.).

defibrillator

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • Repair
  • On-Site PMs
  • Service ContractLearn More

Possible Repair or Service Needs

Appearance of "XXX" in place of NIBP, CO2, EtCO2, or temperature readings
Illumination of the Service LED
Appearance of “MAINTENANCE DUE” message
Issues with monitoring or readings
Issues with AED operation
Issues with defibrillation or synchronized cardioversion
Issues with pacing
Issues with the power or battery
Issues with the screen
Issues with the Bluetooth module
Incorrect displayed time
Low speaker volume
Damaged or broken parts
Need for module calibration
Need for module or board replacement
Damaged bumpers, handles, cables, or sensors
Failure of cables or sensors to register with the device
Appearance of error codes (e.g., 5002, 600e, a129)
Device stuck in a boot loop (turning on and off repeatedly)
Inability to zero the system (e.g., due to a defective transducer)
Other miscellaneous issues

Preventive Maintenance for the Lifepak 15

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of device functions to OEM specifications
  • Complimentary device cleaning
  • Test accessory functions
  • Inspect data port
  • Test 100 mm printer
  • Test Bluetooth connectivity
  • Application of inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Service Contract for a LifePak 15

  • Annual Preventative Maintenance
  • Full warranty coverage on parts + labor
  • Access to Asset Management
  • Automated, scheduled service
  • Access to replacement parts
  • Discounts on repairs
  • Report storage for audit compliance

Service Contracts do NOT include battery replacements, accessory replacements (such as cables, power cords, cases, etc.), excessive abuse, accidental misuse, neglect of handling, or acts of God.

Let’s Get Started

Need a repair, annual PM, or a service contract? Fill out our online Service form, ship your unit, and receive a priority quote from our certified biomedical depot team.

Care Instructions

Store the device in a protective case to prevent impacts or rough handling

Install rubber bumpers on the feet to soften impact on hard surfaces

Use only fingers (not pens or tools) to press buttons

Keep the CO2 sensor door closed to protect the sensor from debris and moisture

Keep the therapy cable connected to the defibrillator at all times to prevent damage or contamination

Inspect batteries regularly for signs of damage or leakage

Insert the battery gently; forcing it may damage the battery pins

Keep batteries installed at all times, except when the device is removed from service for storage

Disconnect cables by gripping the connector, not the cable, to avoid damage

Avoid soaking or immersing sensors or cables in any liquid solution

Inflate the blood pressure cuff only when placed on an extremity

Clean the LIFEPAK 15 monitor/defibrillator, therapy and ECG cables, and batteries with a damp sponge or cloth

Use only approved cleaning agents: quaternary ammonium compounds, isopropyl alcohol, or peracetic (peroxide) acid solutions

Clean connector ports carefully, and prevent cleaning fluids from entering the device’s exterior surfaces

Compatible Accessories

Lifepak 15 Power Accessories

  • Lithium-ion battery
  • Station Lithium-ion Battery Charger
  • Mobile Lithium-ion Battery Charger
  • REDI-CHARGE Battery Charger
  • AC Power Adapter for use with the LIFEPAK 15 monitor/defibrillator
  • DC Power Adapter for use with the LIFEPAK 15 monitor/defibrillator
  • Power adapter output extension cable
  • Power adapter attachment kit

Lifepak 15 Therapy Accessories

  • QUIK-COMBO pacing/defibrillation/ECG electrodes
  • QUIK-COMBO RTS pacing/defibrillation/ECG electrodes
  • QUIK-COMBO RTS Pediatric pacing/defibrillation/ECG electrodes
  • QUIK-COMBO pacing/defibrillation/ECG electrodes with REDI-PAK
  • preconnect system
  • QUIK-COMBO Therapy cable
  • Standard paddles
  • Pediatric paddles
  • Internal paddles
  • Internal paddles adapter cable

Lifepak 15 ECG Accessories

  • Cleartrace™ ECG electrodes (Conmed)
  • 3-lead ECG cable
  • 5-wire ECG cable
  • 12-lead ECG cable (includes main 4-wire cable and precordial lead attachment)

Lifepak 15 Masimo SpO2 Accessories

  • RC-4 patient cable (4 ft)
  • RC-12 patient cable (12 ft)
  • RC-4 EMS patient cable (4 ft)
  • Red LNC patient cable (4, 10, 14 ft)
  • Patient extension cables Red™ LNOP® and LNCS™
  • Reusable LNCS and M-LNCS sensors
  • Disposable LNCS and M-LNCS sensors

Lifepak 15 Nellcor SpO2 Accessories

  • Masimo Red™ MNC patient cable (for use with Nellcor sensors)
  • Reusable Oximax DS-100A sensor
  • Dura-Y™ multisite sensor
  • Oxiband reusable sensor, Adult/Neonatal
  • Sensor Extension Cable (4, 8 ft)

Lifepak 15 Masimo

  • Rainbow patient extension cables
  • Rainbow reusable sensors
  • Rainbow disposable sensors
  • Rainbow light shields

Lifepak 15 NIBP Accessories

  • NIBP reusable blood pressure cuffs (Statcorp Medical)
  • NIBP disposable blood pressure cuffs (Statcorp Medical)
  • NIBP hoses

Lifepak 15 Oridion EtCO2 Accessories

  • EtCO2 FilterLine sets
  • EtCO2 Smart CapnoLine ® lines

Lifepak 15 Temperature Accessories

  • Measurement Specialties disposable temperature probes: 4491 Esophageal/Rectal, 4499HD Skin High Dielectric, 4464 Foley 14Fr, 4466 Foley 16Fr, 4468 Foley 18Fr
  • Temperature probe adapter cable

Other Lifepak 15 Accessories

  • Wireless modem/gateway
  • Bed connector
  • LIFEPAK monitor to PC cable (serial communication cable)
  • PC-based configuration tool
  • Test Load
  • 3-Lead ECG patient simulator
  • 12-Lead ECG patient simulator
  • SIGNAGEL ® electrode gel
  • ECG recording paper, 100 mm wide