Philips HeartStart MRX Defibrillator Service and Repairs

ReNew Biomedical offers reliable and expert service for most defibrillator models. Whether you need a one-time repair, a functional performance check, an annual service contract, or warrantied repairs, our certified biomedical technicians are here to ensure your equipment stays compliant, accurate, and ready to perform when it matters most.When sending in your defibrillator for service, please include any related accessories tied to the reported issue (e.g., ECG leads, NIBP cuffs, or paddles) to help us fully diagnose and resolve the problem.Need parts, disposables, or accessories? Visit our trusted parts and accessories partner for compatible components.

Service Options

PM Cycle: Annual
Functions Test
Preventative Maintenance (PM)Learn More
Repair
On-Site PMs
End-of-Life

Shop Alternatives

Date wrong

ECG not working

Cracked or Dropped

Not turning on

Battery not working/not charging

Not working on battery/AC

Needs calibration

Alarm

Serve light

Needs service

Handle damaged

Failed self test

Printer faded/not working

Verifying defibrillator output matches display readings
Testing all applicable monitoring parameters (ECG, SpO₂, NIBP, IBP, Temperature)
Testing customer-provided cables
Testing all applicable accessories
Checking operational functions per OEM guidelines
Testing pacer functionality
Testing printer operation (if applicable)
Inspecting unit maneuverability (buttons, display, navigation)
Running CPU diagnostics
Cleaning and disinfecting the unit

Store the unit properly in a climate-controlled area

Put a case on the unit

Use only fingers to press buttons (not tools or ink pens)

Be gentle with older units

Philips – 50 Ohm Test Load – M3725A
Philips – HeartStart MRx Wireless Link Module – 989803184471
Philips – Q-CPR Meter for Philips MRx Defibrillator – 989803162401
Philips – Cadex Battery Analyzer 2-Bay Lithium Ion for Philips HeartStart MRx
Philips – Healthcare HeartStart MRx AC Power Supply – M3539A
Philips – Healthcare HeartStart MRx Lithium Ion Battery – M3538A
Philips – 3m MRx NiBP Hose – M1599B
Philips – HeartStart MRx NiBP Tubing – M1598B
Technimount – Bracket Pro Serie 40 for Philips HeartStart MRx – 300-00-PHBG
Philips – 5-lead Grabber AAMI ICU – M1968A
Philips – Handsfree Q-CPR Meter Multi-Function Cable – 989803158661
Philips – HeartStart Handsfree Plug Style Therapy Cable – M3508A
Philips – HeartStart MRx 10-Lead (5+5) ECG Trunk Cable – M1663A
Philips – HeartStart MRx Edwards Lifesciences IBP Cable – M8960
Philips – HeartStart MRx Ruggedized 5-Lead EMS Chest Set, Snap, Shielded (AAMI)
Philips – HeartStart MRx SpO2 8-pin D-sub Adapter Cable – M1941AL
Philips – HeartStart MRx SpO2 Extension Cable– M1941A
Philips – HeartStart MRx Temperature Probe Extension Cable
Philips – MRx V-Lead Cables – M1602A
Philips – MRX Carrying Case, Black – 989803185181
Skintact Philips Compatible HeartStart FR-2, MRx, XL, Forerunner – 1 pair
Philips – External Hard Paddles M4746A
Philips – Adult Reusable SpO2 Sensor – M1191B
Philips – Pediatric Reusable SpO2 Sensor – M1192A
Philips – Adt/Ped SpO2 Ear Clip Sensor – M1194A
Philips – Adult Clip SpO2 Sensor – M1196A
Philips – Infant SpO2 Soft Sensor – M1195A
Philips – Recertified Nellcor SpO2 Sensor Adapter – M1943A
Philips – HeartStart MRx Monitor/Defibrillator, 10ft Reusable Esophageal/Rectal Temperature Probe
Philips – HeartStart MRx Barrel Style Test Load – M1781A

Philips – Cadex Battery Analyzer 2-Bay Lithium Ion for Philips HeartStart MRx
Philips – Reusable NIBP Cuff – 40401D, 40401E, 40401B
Philips – External Hard Paddles – M3542A
Philips – Adt/Ped SpO2 Ear Clip Sensor – M1194A
Philips – Adult Clip SpO2 Sensor – M1196A
Philips – Adult Reusable SpO2 Sensor – M1191B

Embra Medical – Philips Compatible NIBP Cuffs
Philips – Adult Easy Care Cuff 1 Hose – M4555B
Philips – Single Hose NIBP Cuffs – M40401A, M40401B, M40401D, M40401E
Philips – Comfort Care NIBP Cuffs – M1572A, M1574A, M1575A
Philips Compatible NIBP Hose
Philips – HeartStart MRx NiBP Tubing – M1598B

Philips – Heartstart FR3 Adult Smart Pads III – 989803149981

Philips – External Hard Paddles – M3542A
Philips – Adt/Ped SpO2 Ear Clip Sensor – M1194A
Philips – Adult Clip SpO2 Sensor – M1196A
Philips – Adult Reusable SpO2 Sensor – M1191B

Philips – HeartStart MRx Compatible 75MM Printer Paper – 9898038171
Philips – MRx 50mm Printer Assembly – 453563476831

Oridion – Smart CapnoLine Plus Adult/Intermediate – 11996-000162
Oridion Microstream FilterLine Set Adult-Pediatric CO2 Sampling Line and Airway Adapter, Pack of 25 – XS04620
Philips – Adult NIV Line – 989803131641

Skintact – Foam Wet Gel ECG Electrodes, Box of 1,200 – FS-TB
Ambu – Blue Sensor R, Adult Foam Electrodes 48mm W/ Snap – R-00-S/25

Philips – MRx V-Lead Cables – M1602A
Philips – HeartStart MRx Ruggedized 5-Lead EMS Limb Set, Snap, Shielded (AAMI) – 989803176161
Philips – 5 lead set Snap AAMI ICU – M1644A
Philips – HeartStart MRx 10-Lead (5+5) ECG Trunk Cable – M1663A
Philips – 5 lead ECG Trunk AAMI/IEC – M1668A
Philips – 3 lead ECG Trunk AAMI/IEC, Recertified – M1669A
Philips – 3 lead set Snap AAMI ICU lead set, shielded – M1673A
Philips – HeartStart MRx SpO2 8-pin D-sub Adapter Cable – M1941AL
Philips – 5-lead Grabber AAMI ICU – M1968A
Philips – ECG 3-Lead Snap Cable – M3526A
Philips – 7L Snap ECG Cable Set – M3527A
Philips – Philips 5L ECG Set, Snap – M1625A
Philips – 5 lead ECG Patient Trunk Cable AAMI Safety Set – M1520A
Philips – 10-Lead Trunk Cable AAMI and IEC Connect – M1949A
Philips – Disposable 5-lead ECG Set , Bedside, AAMI – 989803173131
Philips – 3 lead ECG Patient Trunk Cable AAMI – M1500A
Philips – Cbl Shielded 3-Ld snaps safety AAMI cable – M1605A
Philips – Multi-Function Cable, Barrel – M3507A
Philips – Plug Style QCPR Cable – M4763A

Philips – MRX Carrying Case, Black – 989803185181
Philips – HeartStart MRx Soft Black Carry Case – 989803172501

Philips – Reusable adult SpO2 Soft Sensor w/ Mid-Point Connector – M1191T
Philips – Philips Skin Surface Temperature Probe, Box of 20 – 21091A
Philips – SpO2 Soft Sensor – M1191A
Philips Compatible Short SpO2 Sensor
Masimo – Reusable LNOP DCIP Pediatric Sensor – 1276

Philips – HeartStart MRx Q-CPR Compression Sensor – M4761A

Philips – Internal Paddles Adapter – M4740A
Philips – Internal Switchless Paddles, 7.5cm – M1741A
Philips 4.5CM Switched Internal Paddles for the HeartStart XL+ and MRx – M4743A
Philips – 2.8cm Pediatric Internal Switched Paddles – M4744A

HeartStart MRx Replacement Battery