Eitan Sapphire Epidural Infusion Pump

The Sapphire Epidural Infusion Pump is a complete solution for epidural delivery. ReNew is pleased to offer service for this infusion pump.  When sending in your infusion pump for service, please include any related accessories tied to the reported issue (e.g., circuits, power supplies, etc) to help us fully diagnose and resolve the problem.Need parts, disposables, or accessories? Visit our trusted parts and accessories partner Master Medical Equipment for compatible components.

Eitan Sapphire Epidural Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • Repair
  • On-Site PMs
  • Service ContractLearn More
  • Software Updates
Get Service Shop On MME

Possible Repair or Service Needs for the Sapphire Epidural

Cosmetic damage
Unresponsive interface
Stoppage errors
Internal errors
Communication error
False air in line error
False occlusion error

Preventative Maintenance for the Sapphire Epidural

  • Visual inspection to verify integrity of unit

  • Diagnostic check of device’s CPU

  • Testing of power supply system and internally housed battery

  • Testing of all device parameters to OEM specifications

  • Calibration of pump mechanism

  • Complimentary device cleaning

  • Test accessory functions

  • Check software health

  • Check hardware health

  • Check internal communication air detector

  • Check occlusion detector

  • Check cassette position

  • Door sensor

  • Check pump temperature keys

  • Application of inspection sticker

  • Free return shipping

  • Full biomedical report for compliance and documentation

Service Contract for the Sapphire Epidural

Everything in Annual PM, AND:

  • Parts and Labor for all repairs and maintenance necessary to meet OEM requirements

  • Asset management via RAMS

  • Automated, scheduled service

  • Access to replacement parts

Service Contracts do NOT include battery replacements, accessory replacements (such as cables, power cords, cases, etc.), excessive abuse, accidental misuse, neglect of handling, or acts of God.

Sapphire Epidural Care Instructions

Proper storage in climate climate-controlled area

Putting a case on the unit

Use only fingers to press buttons (not ink pens)

Be gentle with older units