CARDIAC SCIENCE POWERHEART G5 AED

Keep your Cardiac Science Powerheart G5 AED operating safely and reliably with annual Preventative Maintenance (PM) service OR a multi-year service contract. Certified biomedical technicians follow OEM-compliant service protocols to calibrate, test, and verify your equipment meets OEM specs for safety and performance.

ReNew Biomedical offers reliable and expert service for the Powerheart G5. When sending in your AED for service, please include any related accessories tied to the reported issue (e.g. pads or batteries) to help us fully diagnose and resolve the problem.

Need parts, disposables, or accessories? Visit our trusted parts and accessories partner for compatible components.

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • Repair
  • On-Site PMs
  • Service ContractLearn More
Get Service See on MME

Possible Repair or Service Needs

Not charging
Will not turn on
Not registering pads
Shocking low/Not shocking
Beeping
Self test failed
Not detecting pads
Screen not working
Service required

Preventive Maintenance for the Cardiac Science G5

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of device functions to OEM specifications
  • Complimentary device cleaning
  • Verify the unit calls for pads to be installed
  • Verify the unit passes self testing
  • Verify the unit displays a ready for use indicator after self testing
  • Verify the unit runs through the rescue procedure
  • Application of inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Service Contract for the G5

  • Annual Preventative Maintenance
  • Full warranty coverage on parts + labor
  • Access to Asset Management
  • Automated, scheduled service
  • Access to replacement parts
  • Discounts on repairs
  • Report storage for audit compliance

Service Contracts do NOT include battery replacements, accessory replacements (such as cables, power cords, cases, etc.), excessive abuse, accidental misuse, neglect of handling, or acts of God.

Care Instructions

Proper storage in climate climate-controlled area

Putting a case on the unit

Use only fingers to press buttons (not ink pens)