Alaris Medsystem III Infusion Pump Service and Repairs

The MedSystem III IV Multi-Channel Pump device incorporates a customized drug library, three independent fluid delivery channels, and a drug dose calculator enabling users to safely and quickly deliver infusion therapy.

ReNew Biomedical offers reliable and expert service for many infusion pump models. When sending in your infusion pump for service, please include any related accessories tied to the reported issue (e.g., circuits, power supplies, etc) to help us fully diagnose and resolve the problem.

Need parts, disposables, or accessories? Visit our trusted parts and accessories partner for compatible components.

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • On-Site PMs
  • End-of-Life
Get Service See on MME

Possible Repair or Service Needs

Cosmetic damage
Unresponsive interface
Stoppage errors
Internal errors
Communication error
False air in line error
False occlusion error
Channel displays “Service Mode”
Channel calibration required
No backlight
Cassette Jam
Channel error

Preventative Maintenance for the Medsystem III

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of pump mechanism
  • Complimentary device cleaning
  • Test accessory functions
  • Check software health
  • Check hardware health
  • Check internal communication air detector
  • Check occlusion detector
  • Check cassette position
  • Door sensor
  • Check pump temperature keys
  • Application of inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Care Instructions

Proper storage in climate climate-controlled area

Putting a case on the unit

Use only fingers to press buttons (not ink pens)

Be gentle with older units