Zoll Cardiac Science Powerheart G3 AED Service and Repairs

Cardiac Science provides a reliable and affordable option for EMS and public access AEDs in the Powerheart G3 AED. Industry leading technology and added performance features like intuitive voice prompts and monthly self tests makes this AED a popular choice for many facilities.

ReNew Biomedical offers reliable and expert service for the Powerheart G3. When sending in your AED for service, please include any related accessories tied to the reported issue (e.g. pads or batteries) to help us fully diagnose and resolve the problem.

Need parts, disposables, or accessories? Visit our trusted parts and accessories partner for compatible components.

Service Options

  • PM Cycle: Annual
  • Functions Test
  • Preventative Maintenance (PM)Learn More
  • Repair
  • On-Site PMs
  • Service ContractLearn More
Get Service See on MME

Possible Repair or Service Needs

Not charging
Will not turn on
Not detecting pads
Not registering pads
Self test failed
Shocking low/Not shocking
Beeping
Screen not working
Service required

Preventative Maintenance for the Powerheart G3 AED

  • Visual inspection to verify integrity of unit
  • Diagnostic check of device’s CPU
  • Testing of power supply system and internally housed battery
  • Testing of all device parameters to OEM specifications
  • Calibration of device functions to OEM specifications
  • Complimentary device cleaning
  • Verify absence of loose internal components or rattles
  • Confirm prompt for pad installation and correct time setting
  • Inspect for cosmetic damage
  • Confirm successful self-test completion
  • Confirm “ready for use” indicator displays after self-test
  • Run full rescue procedure simulation
  • Application of inspection sticker
  • Free return shipping
  • Full biomedical report for compliance and documentation

Service Contract for the Cardiac Science Powerheart G3

  • Everything in Annual PM, AND:
  • Parts and Labor for all repairs and maintenance necessary to meet OEM requirements
  • Asset management via RAMS
  • Automated, scheduled service
  • Access to replacement parts

Care Instructions

Proper storage in climate climate-controlled area

Putting a case on the unit

Use only fingers to press buttons (not ink pens)

Be gentle with older units