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ReNew Biomedical Partners with Defibtech to Offer Service for the Defibtech ARM XR: Revolutionizing CPR with Comprehensive Service Contracts

ReNew Biomedical, a leader in the biomedical service industry, has joined forces with Defibtech, the manufacturer of state-of-the-art AEDs (automated external defibrillators) and automated chest compression devices, to offer maintenance and support for the cutting-edge Defibtech ARM XR. This partnership brings together the innovative technology of Defibtech with the expertise of ReNew Biomedical to make sure first responders can rely on top-tier equipment and ongoing service solutions when it matters most.

Introducing the Defibtech ARM XR

The Defibtech ARM XR is Defibtech’s newest advancement in automated chest compression technology, designed to reduce the physical burden and fatigue that often comes with performing manual chest compressions during CPR (cardiopulmonary resuscitation). Chest compressions, particularly during high-stress situations like cardiac arrests, can be exhausting for first responders, especially as the duration of a rescue extends from a couple of minutes to ten or more minutes. By integrating automation, the ARM XR offers consistent, high-quality compressions, improving patient outcomes and allowing responders to conserve their energy for other critical aspects of patient care.

The ARM XR’s unique design and ease of use make it an essential tool for emergency medical teams. It combines Defibtech’s reputation for reliability with the cutting-edge functionality of automated chest compressions, helping save lives by supporting responders in providing continuous, effective CPR.

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The Role of ReNew Biomedical

ReNew Biomedical has built a strong reputation as a trusted service provider for various medical device manufacturers. ReNew’s dedication to quality, excellence, and continuous improvement is demonstrated through its ISO 13485 certification—a standard that outlines the requirements for a quality management system (QMS) specific to medical devices. This certification offers assurance that ReNew Biomedical follows stringent procedures for ensuring the reliability and safety of the equipment it services. With more than a decade of experience and its commitment to technical expertise, ReNew Biomedical is ideally positioned to service the Defibtech ARM XR, ensuring these critical devices stay in top working condition when deployed in the field.

ReNew Biomedical also brings years of experience as authorized service providers for some of the most respected names in the medical device industry, such as Eitan Medical, Vyaire, and Ferno. ReNew Biomedical has earned a reputation for delivering exceptional service that meets both customer needs as well as the highest industry standards. This experience extends to a wide range of medical devices, from infusion pumps and ventilators to defibrillators and patient monitoring equipment.
Now, through this partnership with Defibtech, ReNew Biomedical brings its expertise to the ARM XR, offering first responders and medical facilities access to a variety of service options designed to maintain and extend the lifespan of their critical equipment.

Comprehensive Service Offerings for the Defibtech ARM XR

ReNew Biomedical is offering three distinct service contract options for the Defibtech ARM XR. These options cater to the varied needs of medical teams and institutions, offering flexibility and peace of mind that their equipment will be well-maintained, reducing downtime and optimizing performance, while also minimizing unexpected costs of ownership.

1. Preventative Maintenance Option

For organizations looking to stay ahead of potential issues with their ARM XR devices, the Preventative Maintenance option provides an essential level of care. Preventative maintenance is vital for the reliability and performance of life-saving equipment. It includes annual inspections and servicing of the device, cleaning, testing, and calibration to maintain optimal functionality and meet OEM performance specifications. This option is ideal for those who want to proactively maintain their equipment but do not anticipate the need for ongoing repairs or additional services.
Preventative maintenance helps detect and resolve issues before they become critical, minimizing unexpected breakdowns in the field and keeping the ARM XR ready when it’s needed most. Regular servicing also extends the lifespan of the device, ensuring it remains reliable and effective over time.

2. Basic Service Contract with Preventative Maintenance and Repairs

For a more comprehensive approach, ReNew Biomedical offers a Service Contract that includes both preventative maintenance as well as repair services for both internal and external components of the ARM XR. This option is perfect for facilities or responders who want the added peace of mind that comes with knowing that any technical issues, from minor repairs to more significant component failures, will be handled by trained, certified biomedical technicians. Whether it’s a malfunctioning motor or a worn-out component, ReNew’s experienced team guarantees repairs are made promptly and to the highest standards using new OEM parts and servicing guidelines.

This service contract is designed to provide continuous, worry-free operation of the ARM XR, reducing the risk of failure during critical moments and ensuring any repairs needed are addressed without delay. The combination of preventative maintenance and repair services keeps the device fully functional throughout its use.

3. Premium Service Contract with Preventative Maintenance, Repairs, Battery Replacements, and Loaner Devices

For the ultimate convenience and support, ReNew Biomedical offers a comprehensive service contract that includes all of the above —preventative maintenance and repairs — but adds the replacement of batteries and maintains your continuity of operations through the provision of loaner devices. When an ARM XR needs to be sent in for repair, having access to a loaner device means your first responders can continue their life-saving work without disruption. This option is ideal for those who rely on their devices constantly and cannot afford the downtime that comes with sending equipment to a depot for repairs.
Battery replacements are particularly critical, as the performance of the ARM XR can be impacted by old or faulty batteries. ReNew Biomedical will keep your device equipped with a healthy and reliable battery, so there are no surprises when the device is deployed in an emergency situation. With a loaner device in place, your operations can continue uninterrupted, further enhancing your ability to respond to life-threatening situations with confidence.

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Why Choose ReNew Biomedical?

ReNew Biomedical’s partnership with Defibtech offers first responders and healthcare providers access to world-class service solutions that ensure the ARM XR remains in top working condition. ReNew’s ISO 13485-certified quality management system, extensive experience with leading medical device manufacturers, and wide range of flexible service contract options provide unparalleled support.

Choosing ReNew Biomedical for your service needs also provides your organization with access to RAMS – ReNew’s Asset Management System. RAMS is ReNew’s proprietary CMMS software which provides your team with 24/7 tools and records of your service with ReNew, including: test reports, device service reminders, asset health dashboards, and seamless interaction with the ReNew team.

The option to choose a service plan tailored to specific needs—whether focusing on preventative maintenance, comprehensive repairs, or full-service contracts with loaners and battery replacements—provides peace of mind and reliability. With ReNew Biomedical handling your ARM XR service needs, you can focus on what matters most: saving lives.

By partnering with Defibtech, ReNew Biomedical is ensuring the ARM XR continues to deliver on its promise of improved CPR delivery, reducing the burden on first responders while maximizing patient survival rates. Together, ReNew Biomedical and Defibtech are making a powerful impact on emergency medical services, one chest compression at a time.

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